7.1 Digital Communication

This book includes digital tools and platforms used in facilitating communication and interaction within and across teams. Given that today’s world is largely based on communications and interaction, these tools are necessary and key for optimizing interactions within and across organizations. Find some interesting examples of communication tools in the ensuing chapters.

Communication Tools

Communication Tools

Zoom

Brief Description:

Zoom is a cloud based video conferencing platform, that can be used for video conferencing meetings, audio conferencing, webinars, meeting recordings and live chat.

Specifications:

Target group
Lectures, Webinars, Conference
Functionalities
  • Video conference
  • HD video and audio
  • Team chat
  • Breakout sessions
  • Registration forms
  • Participations tools (e.g. annotations, reactions)
  • Integration with many tools
  • Cloud based
Formats Desktop, Apps
Requirements Internet
License / Cost
Free version available for 100 participants and 40 minutes; otherwise paid subscriptions
Limitations
  • Broadcasting messages to breakout sessions not well implemented
  • Complicated settings
Link to Tool Zoom

Example of application:

 

Additional format/references:

Zoom Video Tutorials

Zoom Frequently Ask Questions

 

 

Communication Tools

BigBlueButton

Brief Description:

BigBlueButton is a global teaching platform. It was developed in a school, not in a boardroom. Making it the only virtual classroom built from the ground up, just for teachers.

It’s available in 65 languages and teachers all over the world have contributed to its design. Along with a global network of developers and companies providing commercial support, BigBlueButton is continuously evolving to meet the new real-world needs of teachers everywhere.

Specifications:

Target group
Teachers, Lecturers
Functionalities
  • HD Video
  • Breakout Rooms
  • Whiteboard
  • Screen Share
  • Chat
  • Reactions
  • Integrations with Learning Management Systems
    (e.g.. Moodle)
Formats Browser
Requirements Internet
License / Cost
Open Source, Hosted instance
Limitations
  • not every browser fully supported
  • no mobile apps
Link to Tool BigBlueButton

Example of application:

 

Additional format/references:

BigBlueButton Knowledge Base

Online Conference Tools

Online Conference Tools

Conference tools

Tool

Description

Purpose

Source

Adobe Connect

Software for remote training, web conference, presentation, and desktop sharing

Conference

https://www.adobe.com/products/adobeconnect.html

Zoom

Videotelephony, online chat service through a cloud-based peer-to-peer software platform, used for teleconferencing, distance education and social relations

Conference

www.zoom.us

BigBlueButton

Global Teaching Platform, Videotelephony, online chat,
opportunity for integrations with Learning Management Systems (e.g. Moodle)

Conference

www.bigbluebutton.org

 

Skype

Telecommunications application that specializes in providing video chat and voice calls between computers, tablets and mobile devices

Conference

www.skype.com

FaceTime

Proprietary videotelephony product developed by Apple

Conference

 

Microsoft Teams

Unified communication and collaboration platform

Conference

https://www.microsoft.com/de-de/microsoft-teams

Confluence

Remote-friendly Team-Workspace

Conference

https://www.atlassian.com/software/confluence

Google Meet

Realtime meetings by Google

Conference

www.meet.google.com

Whereby

Easy video meetings with no login or downloads

Conference

www.whereby.com

GoTo Meeting

Online meetings, video conferencing and web conferencing software

Conference

www.gotomeeting.com

Flip

Online video discussion platform, emulating social media platforms, can be used on any devices

Conference

www.info.flip.com

Instant Communication Tools

Instant Communication Tools

Instant Communiaction Tools

Tool

 Purpose

Source

WhatsApp

American freeware, cross-platform messaging and Voice over IP service owned by Facebook

www.whatsapp.com

Slack

Proprietary business communication platform,
IRC-style features

www.slack.com

Yammer

This is a Microsoft based  enterprise social networking service (Microsoft 365)  used for private communication within and across organizations / groups and teams

https://www.microsoft.com/en-ww/microsoft-365/yammer/yammer-overview 

Facebook at Work

Messenger-App from Facebook „Workchat“

www.work.facebook.com

Telegram

Cloud-based instant messaging, videotelephony and voice over IP service

www.telegram.org

MindLink

This is a tool that provides a highly secured platform for classified engagement, collaboration and communication within teams and organizations

www.mindlinksoft.com

 

https://www.youtube.com/watch?v=gXwXh17pghQ

Bitrix24

Social enterprise software; united work spaces which handles the many aspects of daily operations

www.bitrix24.com

Flip

Microsoft based tool/platform that connects lecturers, learners, collaborators largely using short videos

https://info.flip.com

Kialo

Platform for rational debate

www.kialo.com

Mattermost

Flexible, open source messaging platform that enables secure team collaboration

www.mattermost.com