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4-EARS MODEL

Field of application

#Intercultural training #Communication

Resume / Brief description

 

Based on the 4-ear model by Schulz von Thuns

Target group

 

Participants:

  • Min. 1
  • Max. no limitation
  • Ideal: 12-30

Objectives

Differentiation between the four levels of communication: Subject level, self-revelation, relationship level and appeal level

Requirements

 

Time:

  • 10-15 min for the activity
  • 5min for the debriefing 

 

Materials:

  • Stopwatch
  • Signal (whistle, sound signal, etc.)

Online implementation:

  •  

Implementation - Guidelines

 

 

 

 

PHASE 1: PREPARATION

Reading the explanation of the model and analysis of different messages

 

PHASE 2: PROCESS

  • Instruction: Present the 4-ear model
  • Make a first example statement
  • Analysis of the self-discovery level: information about the spokesperson of the message
  • Analysis of the relationship level: information about the sender and receiver of the message
  • Analysis of the appeal level
  • Make a second example statement
  • Re-analysis of all levels

 

PHASE 3: DEBRIEFING

  • What does the other person hear from me through all four ears?
  • Do I hear everything the other person communicates?
  • Can I draw other conclusions from the other person's message that are more empathetic, accepting and inclusive?

Additional format/references

Thiagarajan, S. (2016) p. 178-181

 

Thiagarajan, Sivasailam: More Jolts! 50 Activites to Wake Up And Engage Your Participants, San Francisco, 2012. S. 105 ff., completed by Samuel van den Bergh

Template

 

Handout for individual work: Handout_Offline Reflection and Discussion.pdf